Withdraw your balance back to your wallet
Withdrawals reverse the deposit path — we send your balance back to the same Touch 'n Go eWallet, Boost or GrabPay account you funded with, and verification confirms it's your wallet receiving the payout. Open the withdrawal desk from your account page, enter the amount you want to move, choose the destination wallet, and complete the one-time ID check if it's your
first payout. Once verification clears, the funds leave our system and arrive in your wallet according to the payment rail's schedule — usually the same business day for ringgit transfers within Malaysia.
- Open the withdrawal desk and enter the amount — Log in, tap withdrawals, type the ringgit amount you want to move, and pick the destination wallet from your saved payment methods.
- Complete account verification if prompted — First-time withdrawals ask for ID confirmation — upload a clear photo of your MyKad or passport and a recent selfie; we check it within minutes.
- Confirm the payout request — Review the amount and destination wallet on the summary screen, tap confirm, and we'll queue the transfer to the payment rail immediately.
- Funds arrive in your wallet — Check your Touch 'n Go eWallet, Boost or GrabPay app for the incoming transfer — most payouts complete the same day, and you'll get a notification when it lands.